An Essential Tool for Building Transparency, Corporate Photography
We live in an age where transparency is increasingly important for businesses that want to build strong relationships with consumers and employees. In the digital world, people expect access to accurate information and the ability to see behind-the-scenes of how companies operate. Corporate photography plays a key role in nurturing this transparency.
Research has shown there is a direct link between organizational transparency and the level of trust employees feel toward their employer (Rawlins, 2008). When internal communications and company processes are open and visible, it gives workers confidence that their company has nothing to hide. Corporate photos that document work environments, team meetings, product development stages and more, help fulfill employees' desire to peek behind the curtain.
Consumers also reward transparent companies with their loyalty. As Don Tapscott discusses in his book The Naked Corporation, the age of mass media is giving way to an age of transparent dialogue where organizations must openly engage with all stakeholders (Tapscott & Ticoll, 2003). Photography showing real people, real offices, real factories, and supplying insight into a company's purpose and values, responds to consumers' need to truly understand who they are supporting with their purchases.
According to Andy Kill, Director of Communications at 23andMe, having a strong company mission and backing it up visually is key (Smith, 2023). Kill advocates leading with science by consistently publishing research studies and using photography to share customer stories that resonate on a human level. This marries transparency with compelling storytelling - a powerful combination for building trust.
In summary, corporate photography has become essential infrastructure for companies wanting to cultivate transparency and its relating benefits of trust, loyalty, and stakeholder engagement. Photos documenting daily operations, new initiatives, and impacts on real people's lives give visibility into a business like never before. It's no wonder transparent companies through visual media will continue revolutionizing business in the digital age.
Sources:
Rawlins, B. (2008). Measuring the relationship between organizational transparency and employee trust. Public Relations Journal, 2(2), 1–21. https://scholarsarchive.byu.edu/facpub/885
Tapscott, D. & Ticoll, D. (2003). The naked corporation: How the age of transparency will revolutionize business. In Don Tapscott, David Ticoll (Eds.), The naked corporation: How the age of transparency will revolutionize business. Simon and Schuster. https://books.google.com/books?hl=en&lr=&id=HcBWcUZo9p8C&oi=fnd&pg=PP1&dq=business+strategy,+transparency,+consumer+and+employee+trust&ots=52OwXijKE9&sig=L0I8rdI9dT6RxaAan_nxizLDf5I#v=onepage&q=business%20strategy%2C%20transparency%2C%20consumer%20and%20employee%20trust&f=false
Smith, A. (2023, March 14). Build upon your company’s purpose, transparently and ethically. PR Daily. https://www.prdaily.com/company-purpose-transparently-ethically/